Attorneys

Do you want to expand your client relationships beyond legal work? Of course, you have to execute on the fundamentals by being a good attorney, but how do you get that extra edge to be more than that to your clients? How do you expand your level of involvement with them? How do you become their Trusted Advisor?

We all know that you have to build brand loyalty one client at a time, one assignment at a time. Moving to that next level will have to involve recognizing your clients' needs that are peripheral to your current assignments and offering to help with those needs, as well. If you can demonstrate expertise beyond what the client is currently using, you greatly enhance your chances of expanding the breadth of the relationship. The Chesterfield Group can help you do that.

Of course, we can't claim to be of assistance on all your clients' peripheral needs, but there are some specific ones where we might help you to better serve them and expand your relationship in the process. For example, it is likely that we can help if you have a client who is contemplating

• An acquisition,
• A restructuring or
• A major outsourcing project.

In each of those cases, your client will be creating a significant relationship with another company, and structuring those relationships is at the core of our expertise.

We are equally comfortable serving as a member of your client team, fully visible to your client, or working for you behind the scenes on your client's needs—either way, leaving you completely in control of your client relationship.

Example

A large client calls to have an informal chat about a potential acquisition to ascertain any antitrust issues. As you discuss it, he indicates that the project might not ever come to pass due to difficulty agreeing price. Although that is not your area of expertise, you want to help your client. You suggest to your client that he might want to have a "30,000 foot" meeting with the Chesterfield Group to explore possibilities that a different structure could achieve the goals of the two parties, while sidestepping the price issue of an acquisition. Whether or not it leads to a more viable alternative, you will have done your client the courtesy of showing your concern and trying to help.